The Strategist

US White House to accept complaints about Facebook and Twitter

05/17/2019 - 10:17

The White House launched a service in which users can complain about unfair deletion of their posts or blocking accounts in social networks, such as Facebook and Twitter.

Book Catalog via flickr
Book Catalog via flickr
Users of the social networks whose posts have been unfairly deleted or accounts have been blocked can complain about this in the new service of the White House. This was reported by The Verge. "Too many Americans are faced with the fact that their accounts have been blocked or posts deleted by false reports in violation of the policy of [social networks]," – the newspaper quoted words of the US President Donald Trump.

The collection of complaints is organized on the Typeform platform, where users are invited to add screenshots and links to deleted posts. Also, there is a field where you can explain the actions taken against you by the social networks. The user is invited to choose between Facebook, Twitter, Instagram, Youtube and other platforms. At the end of the survey, it is separately asked whether the American is complaining.

In recent months, Republicans have complained that social networks have mistakenly censored conservatives. Trump himself also pointed to the unequal treatment of the American Internet community and media towards Republicans and Democrats. Hearings about this were held in the US House of Representatives Committee on the Judiciary with the participation of representatives of Twitter and Facebook. The leaders of social networks were questioned about the removal of posts of a conservative orientation at the hearings in the Senate. The Verge notes that only two Democrats were present at these hearings. In April, President Trump met with Twitter CEO Jack Dorsey. Later it became known that for half an hour Trump has been talking about a sharp decrease in the number of his subscribers.

A Twitter spokesperson assured The Verge that the microblogging network has improved the rules for equal treatment of users, regardless of their political affiliation. Facebook, Google, and YouTube did not respond to the request.