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Tony Hisgett
Heathrow is already among the most expensive airports in the world, according to the regulator. For each jet that lands at the airport, airlines must pay £30.19. Over the course of five years, the CAA has suggested gradually lowering parking prices to $26.31. In other words, the fee will decrease by 6% year, disregarding inflation.
The watchdog claims that because passengers are the ones to whom airlines transmit their fees for parking at the airport, the proposed scheme primarily serves their needs. In this instance, as stated by CAA, a modest decrease in the amount of fees won't stop Heathrow from luring capital from investors to modernize the airport.
John Holland-Kaye, the CEO of London Airport, has already voiced his disagreement with the authority's choice: "CAA keeps underestimating what it takes to deliver excellent customer service... The passenger experience at Heathrow will only get worse if these CAA plans are not changed since less money will be invested in its services."
source: ft.com
The watchdog claims that because passengers are the ones to whom airlines transmit their fees for parking at the airport, the proposed scheme primarily serves their needs. In this instance, as stated by CAA, a modest decrease in the amount of fees won't stop Heathrow from luring capital from investors to modernize the airport.
John Holland-Kaye, the CEO of London Airport, has already voiced his disagreement with the authority's choice: "CAA keeps underestimating what it takes to deliver excellent customer service... The passenger experience at Heathrow will only get worse if these CAA plans are not changed since less money will be invested in its services."
source: ft.com
