The Strategist

ALM Intelligence names leaders in consulting services

12/10/2018 - 11:54

ALM Intelligence presented another research of the consulting services market. The company's analysts identified ten market leaders, including PwC, BCG, Deloitte, KPMG, McKinsey, EY. Consulting companies rated quality of organization of the process, the ability to assess customer needs, geographical coverage and other criteria.

As follows from a report published by ALM Intelligence and dedicated to the consulting market, ten companies were among the leaders of this market this year - The Boston Consulting Group, Deloitte, KPMG, McKinsey & Company, PwC, DDI, EY, Lee Hecht Harrison, Mercer and Right Management. In their latest research, analysts at ALM Intelligence divided all consulting companies into three groups according to two main parameters - “depth” (impact on the client) and “width” (for example, coverage of industries, geographic regions, technical characteristics) of consulting services.

PwC has become the leader both in depth and in width this year. The top 3 in depth also includes BCG and Deloitte, and in width - Accenture and Deloitte.

In addition to identifying leaders in general, ALM Intelligence analysts defined leaders in various specific areas. For example, McKinsey became the leader in strategy, BCG - in project management, and KPMG - in client potential development.

“The demand for talent and leadership in consulting continues to accelerate as organizations seek clarity about skills, behaviors and leader qualities required for a successful digital transformation,” said Liz DeVito, author of the report and deputy director for management consulting at ALM Intelligence.

ALM Intelligence rates consulting companies on five main criteria. One of the criteria is approach of a consulting company: what is the point of view on the main causes of problems faced by clients, how this information helps to solve problems, how the company views intersection of these problems and their solutions with other consulting or non-consulting proposals. Another criterion is organization of the process: how the company organizes and applies its capabilities, which consultants and other human resources it attracts and how it cooperates with third parties to expand its capabilities.

Another criterion is how the service is provided, what methodologies and tools are used, how they evaluate results of their activities. Vulnerabilities and customer needs are also taken into account: what factors most influence successful solution from the point of view of clients, what opportunities need to be used in order to look more advantageous in the eyes of clients. The final criterion is the development prospects - what investments does the company make or is going to make to improve its capabilities in the future.