Negative customer feedback can become a path to success. Essentially, it signals that the company is developing and occupies a worthy place in its field. The greater is the growth and the higher is the place, the more negative are the reviews. The main rule of dealing with it is to always respond to them. There are 4 types of negative feedback.   "Trolling"   Trolls are users who...

Pointing at people’s mistakes is unpleasant, but important. Feedback is necessary for personal growth, and if a colleague, employee or partner does not cope with their job, you need to tell him about it. The problem is that a harsh feedback can offend and discourage the employee. On the other hand, the right approach can inspire, direct and bring the person to a new level. Do, how to criticize to...

A business trip can be a joy for the soul, but also a lot of stress for the body. Setting off on a work trips, we experience a surge of adrenaline. It is much more than ordinary office everyday life. At the beginning of the trip you are active and cheerful. Later, however, the hormone fades away, and so does the enthusiasm and efficiency. Here are four main rules that will help you keep yourself...

Despite the fact that many successful entrepreneurs create the impression of self-sufficient people, most of them have asked for help many times. Asking for help is the best solution to get closer to success because to take on all the burdens that exceed your capabilities is silly and dangerous. Here are some tips for those who are uncomfortable to ask for help, who consider the request as a...

Sometimes emotions interfere with negotiations. They can destroy the possibility of a rational agreement, turn friendship into a long-term enmity and kill hope for a just resolution of the conflict. But at the same time, they can be an important positive factor. The main thing is to be able to benefit from them. Good or bad, most of the emotions that arise in the negotiation process are generated...

Building a business by trial and error is difficult and unpleasant. It is much smarter to use experience and ideas of those who have already did it. The key to growing your business is mentor assistance. Imagine that successful people are points in a “connect points” game. Combine their experience and knowledge to bring your business and personal life to a new level. Here is a step-by-step plan...

Many of us have been in a situation like this more than once: deadline is near, the project must be handed over, but nothing is ready yet... Many people have a superpower to forget about deadlines. And yet, they can be called for order. How to make the team do things in time? Here are some tips. There are five signs that indicate that you have a problem with deadlines. - Your team often breaks...

Why do some people work much better than others? This is a deceptively simple question asked by professionals in different fields of activity. Our perception of success is based on conviction that everything depends on talent. But are all these statements fair? Some performance experts disagree with the idea that it's all about talent. They argue that it is equally or even more important to make...

This is the most powerful tool to overcome difficulties and obstacles. Without it, a person is often distracted by senseless stimuli and unnecessary things. This is necessary to facilitate work and allows you to start performing tasks without too much thought. This is your daily schedule. The fact that the daily routine simplifies work with complex tasks is proven by scientific papers. If you...